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Current as of January 01, 2024 | Updated by Findlaw Staff
(a) The department shall establish a system for receiving and processing individual complaints alleging a violation of this subchapter by an insurer regardless of whether the insurer is required to file a periodic report under Section 542.006.
(b) The department shall investigate an insurer if the department determines that:
(1) based on the number and type of complaints against an insurer, the insurer does not meet the minimum standard of performance adopted under Section 542.007; or
(2) the number and type of complaints against the insurer are not proportionate to the number and type of complaints against other insurers writing similar lines of insurance.
Cite this article: FindLaw.com - Texas Insurance Code - INS § 542.008. Complaints Against Insurers; Investigation - last updated January 01, 2024 | https://codes.findlaw.com/tx/insurance-code/ins-sect-542-008/
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