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Texas Business and Commerce Code - BUS & COM § 120.104. Appeal Procedures

Current as of January 01, 2024 | Updated by Findlaw Staff

If a social media platform receives a user complaint on the social media platform's removal from the platform of content provided by the user that the user believes was not potentially policy-violating content, the social media platform shall, not later than the 14th day, excluding Saturdays and Sundays, after the date the platform receives the complaint:

(1) review the content;

(2) determine whether the content adheres to the platform's acceptable use policy;

(3) take appropriate steps based on the determination under Subdivision (2);  and

(4) notify the user regarding the determination made under Subdivision (2) and the steps taken under Subdivision (3).

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Cite this article: FindLaw.com - Texas Business and Commerce Code - BUS & COM § 120.104. Appeal Procedures - last updated January 01, 2024 | https://codes.findlaw.com/tx/business-and-commerce-code/bus-com-sect-120-104/

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