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Texas Business and Commerce Code - BUS & COM § 120.103. Removal of Content;  Exceptions

Current as of January 01, 2024 | Updated by Findlaw Staff

(a) Except as provided by Subsection (b), if a social media platform removes content based on a violation of the platform's acceptable use policy under Section 120.052, the social media platform shall, concurrently with the removal:

(1) notify the user who provided the content of the removal and explain the reason the content was removed;

(2) allow the user to appeal the decision to remove the content to the platform;  and

(3) provide written notice to the user who provided the content of:

(A) the determination regarding an appeal requested under Subdivision (2);  and

(B) in the case of a reversal of the social media platform's decision to remove the content, the reason for the reversal.

(b) A social media platform is not required to provide a user with notice or an opportunity to appeal under Subsection (a) if the social media platform:

(1) is unable to contact the user after taking reasonable steps to make contact;  

(2) knows that the potentially policy-violating content relates to an ongoing law enforcement investigation;  or

(3) removed the content under Section 120.102(b) due to a complaint that the content was explicit deep fake material.

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Cite this article: FindLaw.com - Texas Business and Commerce Code - BUS & COM § 120.103. Removal of Content;  Exceptions - last updated January 01, 2024 | https://codes.findlaw.com/tx/business-and-commerce-code/bus-com-sect-120-103/

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