Learn About The Law
Get help with your legal needs
FindLaw’s Learn About the Law features thousands of informational articles to help you understand your options. And if you’re ready to hire an attorney, find one in your area who can help.
Current as of January 01, 2025 | Updated by Findlaw Staff
(a) Requirements for department approval.--To be approved under section 2164.9 1 to conduct external reviews and external grievances, an IRO must establish and maintain written policies and procedures that govern all aspects of both the standard and expedited adverse benefit determination external review and external grievance review required by section 2162 2 and this subdivision that include, at a minimum:
(1) A quality assurance mechanism in place that ensures:
(i) That an external review is conducted within the specified time period and that required notices are provided in a timely manner.
(ii) The selection of qualified and impartial clinical reviewers to conduct external review on behalf of the IRO and suitable matching of reviewers to specific cases.
(iii) That an IRO employs or contracts with an adequate number of clinical reviewers to suitably match reviewers to specific cases.
(iv) The confidentiality of medical and treatment records and clinical review criteria.
(v) That a person employed by or under contract with the IRO adheres to the requirements of this article.
(vi) That the IRO and its assigned clinical reviewers are unbiased in the conduct of an external review.
(2) A toll-free telephone service to receive information 24 hours per day, 7 days per week, related to external reviews, that is capable of accepting, recording or providing appropriate instruction to incoming telephone callers during other-than-normal business hours.
(3) An agreement to maintain and provide to the department the information described in section 2164.12. 3
(b) Qualifications of clinical reviewer.--A clinical reviewer assigned by an IRO to conduct external review must be a physician or other appropriate health care provider who meets the following minimum qualifications:
(1) Has expertise in the treatment of the covered person's or enrollee's medical condition that is the subject of the external review.
(2) Is knowledgeable about the recommended health care service through recent or current actual clinical experience treating patients with the same or similar medical condition of the covered person or enrollee.
(3) Holds a nonrestricted license in a state or commonwealth of the United States and, for a physician, a current certification from a recognized American medical specialty board in the area or areas of medicine appropriate to the subject of the external review.
(4) Has no history of disciplinary actions or sanctions, including loss of staff privileges or participation restrictions, that have been taken or are pending by a hospital, governmental agency or unit or regulatory body that raise a substantial question as to the clinical reviewer's physical, mental or professional competence or moral character.
(c) Prohibited relationships.--In addition to the requirements under subsection (a), an IRO may not own or control, be a subsidiary of or in any way be owned or controlled by or exercise control with an insurer or MA or CHIP managed care plan, a national, State or local trade association of insurers or MA or CHIP managed care plans, or a national, state or local trade association of health care providers.
(d) Conflicts of interest.--
(1) In addition to the requirements under this section, to be approved under section 2164.9 to conduct an external review of a specified case, neither the IRO selected to conduct the external review nor a clinical reviewer assigned by the IRO to conduct the external review may have a material professional, familial or financial conflict of interest with any of the following:
(i) The insurer or MA or CHIP managed care plan that is the subject of the external review.
(ii) The covered person or enrollee whose treatment is the subject of the external review or the covered person's or enrollee's authorized representative.
(iii) An officer, director or management employee of the insurer or MA or CHIP managed care plan that is the subject of the external review.
(iv) The health care provider, the health care provider's medical group or independent practice association recommending the health care service that is the subject of the external review.
(v) The facility at which the recommended health care service would be provided.
(vi) The developer or manufacturer of the principal drug, device, procedure or other therapy being recommended for the covered person or enrollee whose treatment is the subject of the external review.
(2) In determining whether an IRO or clinical reviewer of the IRO has a material professional, familial or financial conflict of interest for purposes of paragraph (1), the department shall take into consideration situations where an apparent conflict of interest under paragraph (1) is not material.
(e) Accreditation.--
(1) An IRO that is accredited by a nationally recognized private accrediting entity that possesses independent review accreditation standards that the department has determined are equivalent to or exceed the minimum qualifications of this section shall be presumed to be in compliance with this section to be eligible for approval under section 2164.9.
(2) The department shall initially and periodically review the IRO accreditation standards of a nationally recognized private accrediting entity to determine whether the entity's standards are, and continue to be, equivalent to or exceeding the minimum qualifications established under this section. The department may accept a review conducted by the NAIC for the purposes of the determination under this paragraph.
(3) Upon request, a nationally recognized private accrediting entity shall make its current IRO accreditation standards available to the department or the NAIC in order for the department to determine if the entity's standards exceed or are equivalent to the minimum qualifications established under this section. The department may exclude a private accrediting entity that is not reviewed by the NAIC.
Cite this article: FindLaw.com - Pennsylvania Statutes Title 40 P.S. Insurance § 991.2164j. Minimum qualifications for independent review organizations - last updated January 01, 2025 | https://codes.findlaw.com/pa/title-40-ps-insurance/pa-st-sect-40-991-2164j/
FindLaw Codes may not reflect the most recent version of the law in your jurisdiction. Please verify the status of the code you are researching with the state legislature before relying on it for your legal needs.
A free source of state and federal court opinions, state laws, and the United States Code. For more information about the legal concepts addressed by these cases and statutes, visit FindLaw’s Learn About the Law.
Get help with your legal needs
FindLaw’s Learn About the Law features thousands of informational articles to help you understand your options. And if you’re ready to hire an attorney, find one in your area who can help.
Search our directory by legal issue
Enter information in one or both fields (Required)