Maryland Code, Tax-Property § 14-888

(1) determine why the homeowner has not paid the taxes due; and

(2) provide appropriate assistance to help the homeowner pay the taxes due and retain the dwelling.

(1) easy-to-understand mailings;

(2) phone calls;

(3) notices posted on the dwelling; and

(4) when necessary or appropriate, an in-person visit.

(1) helping the homeowner to apply for existing tax credits and public and private programs and benefits; or

(2) entering into an installment payment plan with the homeowner to pay the taxes due.