Iowa Code Title VIII. Transportation [Chs. 306-330B] § 321B.4. Motor vehicle glass repair claims and practices

a. The insured person has made a first-party claim for repairing or replacing damaged motor vehicle glass under a motor vehicle insurance policy.

b. The shop has received a claim or referral number for the claim referenced under paragraph “a”.

c. The requirements of section 321B.3, subsection 1, were followed.

a. Provide the insured person a good faith estimate of the fees and costs that are anticipated to be charged for repairing or replacing damaged motor vehicle glass.

b. Prior to performing any repair or replacement service, provide the insured person an updated estimate.

a. An itemized invoice and, upon payment, a receipt.

b. Notice that states whether the advanced driver assistance system was successfully calibrated or recalibrated.

c. If the calibration or recalibration was not successful, notice advising the insured person to not rely on the advanced driver assistance system until the system has been successfully calibrated or recalibrated by the vehicle manufacturer's certified dealership or a qualified specialist capable of performing the calibration or recalibration.