Iowa Code Title VI. Human Services [Chs. 216-255A] § 231.45. Certified volunteer long-term care ombudsman program

1. The department shall establish a certified volunteer long-term care ombudsman program in accordance with the federal Act  1 to provide assistance to the state and local long-term care ombudsmen.

2. The department shall develop and implement a certification process for volunteer long-term care ombudsmen including but not limited to an application process, provision for background checks, classroom or on-site training, orientation, and continuing education.

3. Unless specifically excluded, the provisions of section 231.42 relating to local long-term care ombudsmen shall apply to certified volunteer long-term care ombudsmen.

4. The department shall adopt rules pursuant to chapter 17A to administer this section.