Georgia Code Title 20. Education § 20-2-989.6

(1) “Administrator” means the individual at each level designated by the local unit of administration to preside over and make decisions with respect to complaints.

(2) “Central office administrator” means the local school system superintendent or the director of a Regional Education Service Agency (RESA).

(3) “Complaint” means any claim by a certified employee of any local unit of administration who is affected in his or her employment relationship by an alleged violation, misinterpretation, or misapplication of statutes, policies, rules, regulations, or written agreements of the local unit of administration with which the local unit of administration is required to comply.

(4) “Local unit of administration” means the local board of education or the local board of control of a RESA.