Virginia Code Title 56. Public Service Companies § 56-265.17:3. Procedures for operators in response to a designer notice

1. Respond to the designer's request for underground utility line information within 15 working days in accordance with subdivisions 2, 3, and 4;

2. Provide designers with the operator's name, the type of underground utility line, and the approximate horizontal location of the utility line. The foregoing information may be provided to the designer through the means that include field locates, maps, surveys, installation records or other means. Marking shall be done by both paint and flags whenever possible;

3. Provide such information about the location of the utility lines to designers for informational purposes only. Operators will not be liable for any incorrect information provided or for the subsequent use of this information, nor will they be subject to civil penalties for the accuracy of the information or marks provided. Any concerns about the accuracy of information or marks should be directed to the appropriate operator; and

4. Respond to the positive response system by no later than 7:00 a.m. on the sixteenth working day following the designer's locate request.