The Board shall submit a biennial report to the Governor and General Assembly on or
before November 1 of each even-numbered year. The biennial report shall contain, at a minimum, the following information: (i)
a description of the Board's activities, (ii) a report on the audit of the Board's
financial statements for the biennium, (iii) statistical information regarding the
administrative hearings and decisions of the Board, and (iv) a general summary of
all complaints received against persons and firms and the procedures used to resolve
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