(a) shall assess whether an applicant is receptive to and would benefit from a service
provided by a civic organization; and
(b) may inform the applicant of the availability of services provided by civic organizations.
(2)(a) If an applicant chooses to receive services from a civic organization, the
department shall facilitate the applicant's referral to one or more appropriate civic
(b) If an applicant chooses not to receive the services of a civic organization or
requests services available under this chapter in addition to the services of a civic
organization, the department shall process the application as provided under this
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