Utah Code Title 31A. Insurance Code § 31A-2-216. Office of Consumer Health Assistance

(a) an Office of Consumer Health Assistance before July 1, 1999;  and

(b) a committee to advise the commissioner on consumer assistance rendered under this section.

(a) be a resource for health care consumers concerning health care coverage or the need for such coverage;

(b) help health care consumers understand:

(c) educate health care consumers:

(d) for health care consumers that have difficulty in accessing their health insurance policies because of language, disability, age, or ethnicity, provide services, directly or through referral, such as:

(e) analyze and monitor federal and state consumer health-related statutes, rules, and regulations;  and

(f) summarize information gathered under this section and make the summaries available to the public, government agencies, and the Legislature.

(a) obtain data from health care consumers as necessary to further the office's duties under this section;

(b) investigate complaints and attempt to resolve complaints at the lowest possible level;  and

(c) assist, but not testify or represent, a consumer in an adverse benefit determination, arbitration, judicial, or related proceeding, unless the proceeding is in connection with an enforcement action brought under Section 31A-2-308.