Texas Utilities Code - UTIL § 55.302. Commission Rules

(1) ensure that customers are protected from deceptive practices in the obtaining of authorizations and verifications required by this subchapter;

(2) are applicable to all local exchange telephone services, interexchange telecommunications service, and other telecommunications service provided by telecommunications utilities in this state;

(3) are consistent with the rules and regulations prescribed by the Federal Communications Commission for the selection of telecommunications utilities;

(4) permit telecommunications utilities to select any method of verification of a change order authorized by Section 55.303;

(5) require the reversal of certain changes in the selection of a customer's telecommunications utility in accordance with Section 55.304(a);

(6) prescribe, in accordance with Section 55.304(b), the duties of a telecommunications utility that initiates an unauthorized customer change; and

(7) provide for corrective action and the imposition of penalties in accordance with Sections 55.305 and 55.306.