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Texas Utilities Code - UTIL § 55.127. Contents of Recorded Message

Current as of January 01, 2024 | Updated by Findlaw Staff

(a) A person may not use an automated dial announcing device to make a telephone call in which the device plays a recorded message when the connection is completed unless the recorded message states during the first 30 seconds of the call:

(1) the nature of the call;

(2) the identity of the person, company, or organization making the call; and

(3) the telephone number from which the call is made.

(b) In addition to the requirements prescribed by Subsection (a), a call during which a cross-promotion or reference to a pay-per-call information service is made must include a statement of:

(1) the fact that a caller who makes a call to a pay-per-call information service's telephone number will be charged for that call;

(2) the amount of the flat-rate or cost-per-minute charge the caller will incur or the amount of both if both charges will be incurred; and

(3) the estimated amount of time required to receive all the information offered by the service during a call.

(c) Subsection (a) does not apply to the use of a device if the device is used:

(1) for debt collection purposes in compliance with applicable federal law and regulations; and

(2) by a live operator for automated dialing or hold announcement purposes.

(d) In this section, “pay-per-call information service” means a service that routinely delivers, for a predetermined and sometimes time-sensitive fee, a prerecorded or live message or interactive program after the caller dials a specified 900 or 976 number.

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Cite this article: FindLaw.com - Texas Utilities Code - UTIL § 55.127. Contents of Recorded Message - last updated January 01, 2024 | https://codes.findlaw.com/tx/utilities-code/util-sect-55-127/

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