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Current as of January 01, 2024 | Updated by Findlaw Staff
(a) A settlement of a contested case under Chapter 2001, Government Code, must be approved by the commissioner.
(b) The department by rule shall establish guidelines for the settlement of a contested case under Chapter 2001, Government Code.
(c) The commissioner may authorize the department to conduct informal settlement negotiations between the department and a license holder to resolve a complaint, other than a complaint involving a misapplication, by a consumer against the license holder.
(d) An informal settlement reached under Subsection (c):
(1) may not require the license holder to:
(A) refund money to the consumer in an amount greater than the amount provided under the original contract for services by the license holder; or
(B) perform any services that the license holder did not agree to perform in the original contract; and
(2) does not release the license holder from any liability for a misapplication.
(e) The department by rule shall establish guidelines for the informal settlement of consumer complaints as provided by Subsections (c) and (d).
Cite this article: FindLaw.com - Texas Occupations Code - OCC § 1951.504. Settlement of Contested Cases - last updated January 01, 2024 | https://codes.findlaw.com/tx/occupations-code/occ-sect-1951-504/
FindLaw Codes may not reflect the most recent version of the law in your jurisdiction. Please verify the status of the code you are researching with the state legislature before relying on it for your legal needs.
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