Texas Government Code - GOV'T § 532.01511. Provider Enrollment and Credentialing Processes:  Provider Support;  Complaints

(1) assists current and prospective Medicaid providers in completing the Medicaid provider enrollment and credentialing processes;  and

(2) reduces the administrative burdens associated with those processes.

(1) annually evaluate the performance of the support team described by Subsection (a), including the timeliness of assistance the support team provides; and

(2) not later than September 1 of each year, post on the commission's Internet website a report summarizing the results of the evaluation conducted under Subdivision (1).

(1) be prominently posted on the commission's or the commission's designee's Internet website in the same location that instructions and resources for using the Internet portal established under Section 532.0151 are posted; and

(2) allow a provider to submit a complaint or provide feedback through an electronic form from that location.