Texas Education Code - EDUC § 21.0455. Complaints Regarding Educator Preparation Programs

(a) The board shall propose rules necessary to establish a process for a candidate for teacher certification to direct a complaint against an educator preparation program to the agency.

(b) The board by rule shall require an educator preparation program to notify candidates for teacher certification of the complaint process adopted under Subsection (a).  The notice must include the name, mailing address, telephone number, and Internet website address of the agency for the purpose of directing complaints to the agency.  The educator preparation program shall provide for that notification:

(c) The board shall post the complaint process adopted under Subsection (a) on the agency's Internet website.

(d) The board has no authority to arbitrate or resolve contractual or commercial issues between an educator preparation program and a candidate for teacher certification.