Tennessee Code Title 65. Public Utilities and Carriers § 65-5-111

(1) The compliance of market participants with chapter 408 of the Public Acts of 1995;

(2) The status of universal service in Tennessee;

(3) The availability of service capabilities and service offerings, subdivided by facilities-based and non-facilities-based, for each telecommunications services provider;

(4) The number of customers, access lines served, and revenues, subdivided by residential and business, for each telecommunications services provider;

(5) The impact of federal telecommunications initiatives;

(6) The degree of technological change in the marketplace;

(7) The technical compatibility between providers;

(8) The service performance of providers; and

(9) Any other information the commission considers necessary for proper oversight and evaluation.