Tennessee Code Title 56. Insurance § 56-6-702

(1) Promote the delivery of quality health care in a cost-effective manner;

(2) Assure that utilization review agents adhere to reasonable standards for conducting utilization review;

(3) Foster greater coordination and cooperation between health care providers and utilization review agents;

(4) Improve communications and knowledge of benefit plan requirements among all parties concerned before expenses are incurred; and

(5) Ensure that utilization review agents and procedures maintain and safeguard the confidentiality of all health-related records, especially mental health and chemical dependency disorders, in accordance with applicable laws and requirements of nationally recognized review accreditation bodies such as the Health Insurance Portability and Accountability Act (HIPAA) and the utilization review accreditation commission (URAC).