Tennessee Code Title 52. Department of Disability and Aging § 52-2-104

(1) The system of care is person-centered and family-focused, with the needs and choices of the individual and family, as appropriate, determining the types and mix of services and supports provided, because, to make good decisions, persons supported and their families need complete information about the availability, alternatives, and costs of services and supports, how the decision-making process works, and how to participate in that process;

(2) The system of care provides individualized services and supports based on an individualized service plan that is comprehensive, coordinated, and developmentally appropriate;  provides smooth transition through life stages;  involves families and advocates, as appropriate;  and is developed by qualified professionals in consultation with persons supported, family members, and advocates, as appropriate;

(3) The system of care is community-based and provides for service in the least restrictive, most appropriate setting;

(4) The system of care is culturally competent with agencies, programs, services, and supports that are responsive to the cultural, racial, and ethnic differences of the populations they serve;

(5) The system of care gives consideration to the safety and health of persons supported, while respecting their choices and protecting their rights, including their right to be free from abuse, neglect, and exploitation;  and

(6) The system of care is continuously improved based on research and best practices.