Tennessee Code Title 50. Employer and Employee § 50-6-119

(1) Involve a statewide effort to consult with employers on the actions required;

(2) Provide that employers with frequent incidents of injuries be targeted for referral to appropriate agencies on accident prevention;

(3) Provide education and information aimed at preventing disputes and delays in the processing of claims, through the use of speakers' seminars and conferences;

(4) Provide a system to communicate developments in the law to interested groups;

(5) Provide injured employees with complete information on their rights to compensation and day-to-day assistance with problems on their claims;

(6) Develop general informational literature and audio-visual aids for both employees and employers; and

(7) Provide a toll-free number for employers and employees to receive information from and ask questions of the department.