Rhode Island General Laws Title 6. Commercial Law--General Regulatory Provisions § 6-45-4. Reasonable number of attempts to repair

(a) A “reasonable number of attempts to repair” an assistive technology device with a nonconformity means the occurrence of one or both of the following:

(b) For purposes of counting the days for which a device is out-of-service because of one or more nonconformities, an out-of-service period shall begin with and include the day that is the later of:

(c) For purposes of counting the days for which a device is out-of-service because of one or more nonconformities, an out-of-service period shall end with and include the day on which the device is returned after repair, and is then free of nonconformities, to the possession of the consumer, unless this return is made by 10:00 a.m. of that day in which case the out-of-service period shall end with and include the previous day.

(d) In the event an out-of-service period has commenced during Term A, then for purposes of subsection (a)(2), Term A shall continue until the end of this out-of-service period.

(e) The manufacturer/vendor shall keep written records of all repair attempts made, including: