The aging and disability resource center (ADRC) shall provide for the following:
(1) A statewide toll-free ADRC information number available during business hours
with a messaging system to respond to after-hours calls during the next business day
and language services to assist individuals with limited English language skills;
(2) A comprehensive database of information, updated on a regular basis and accessible
through a dedicated website, on the full range of available public and private long-term
support and service programs, service providers and resources within the state and
in specific communities, including information on housing supports, transportation,
and the availability of integrated long-term care;
(3) Personal options counseling, including implementing provisions required in § 40-8.9-9, to assist individuals in assessing their existing or anticipated long-term-care
needs, and assisting them to develop and implement a plan designed to meet their specific
needs and circumstances;
(4) A means to link callers to the ADRC information line to interactive long-term-care
screening tools and to make these tools available through the ADRC website by integrating
the tools into the website;
(5) Development of partnerships, through memorandum agreements or other arrangements,
with other entities serving older adults and persons with disabilities, including
those working on nursing home transition and hospital discharge programs, to assist
in maintaining and providing ADRC services; and
(6) Community education and outreach activities to inform persons about the ADRC services,
in finding information through the internet and in planning for future long-term-care
needs including housing and community service options.
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