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Rhode Island General Laws Title 27. Insurance § 27-41-11. Complaint system

Current as of January 01, 2024 | Updated by Findlaw Staff

(a) Every health maintenance organization shall establish and maintain a complaint system that has been approved by the director after consultation with the director of health to provide reasonable procedures for the resolution of written complaints initiated by enrollees concerning health care services.

(b) The health maintenance organization shall maintain records of written complaints filed with it.

(c) The director of business regulation or the director of health, or both, may examine any complaint system.

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Cite this article: FindLaw.com - Rhode Island General Laws Title 27. Insurance § 27-41-11. Complaint system - last updated January 01, 2024 | https://codes.findlaw.com/ri/title-27-insurance/ri-gen-laws-sect-27-41-11/

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