Pennsylvania Statutes Title 72 P.S. Taxation and Fiscal Affairs § 103-K. Efficiency study

(1) Determining any efficiencies that can be gained in the current 911 system or potential efficiencies that can be gained with a different 911 system.

(2) Reviewing:

(3) Options for the consolidation of county 911 systems, including the option of regional task forces proposed by the agency.

(4) Options to allow 911 system employees to work from home.

(5) The use of artificial intelligence and other innovative technology for the operation of a 911 system and 988 suicide and crisis lifeline.  This paragraph includes recommended standards.

(6) The integration of the 988 suicide and crisis lifeline into the 911 system.  This paragraph includes protocols to support the effective communication and coordination of responders, law enforcement and fire and ambulance services, during a behavioral health crisis.

(7) The integration of Pennsylvania State Police dispatch into the 911 system.

(8) Standards and procedures which should be followed when a behavioral health crisis is routed to 988 as an alternative to law enforcement.  This paragraph includes consideration of cultural or linguistic barriers and policies established by the National Suicide Prevention Lifeline.

(9) The use of automatic alarms and call stacking, including recommended standards.

(1) By December 30, 2024, the Legislative Budget and Finance Committee shall submit a final report with recommendations to the chair and minority chair of the Veterans Affairs and Emergency Preparedness Committee of the Senate and the chair and minority chair of the Veterans Affairs and Emergency Preparedness Committee of the House of Representatives.

(2) Within 30 days of submission of the report under paragraph (1), the Legislative Budget and Finance Committee shall transmit a copy of the final report to the Legislative Reference Bureau for publication in the next available issue of the Pennsylvania Bulletin.