Ohio Revised Code Title XIII. Commercial Transactions § 1321.691

(1) Ensures that in-person customer interactions are conducted only at a licensed place of business;

(2) Maintains appropriate safeguards for licensee and consumer data, information, and records, including the use of secure virtual private networks where appropriate;

(3) Employs appropriate risk-based monitoring and oversight processes of work performed from a remote location and maintains records of such work;

(4) Ensures consumer information and records are not maintained at a remote location;

(5) Ensures consumer and licensee information and records remain accessible and available for regulatory oversight and exams;

(6) Provides appropriate employee training to keep all conversations about, and with, consumers conducted from a remote location confidential, as if conducted from a commercial location, and to ensure remote employees work in an environment conducive and appropriate to that confidentiality;

(7) Keeps a record of all remote locations that are being used, in the form of city, state, and type of location, and makes a list of those locations available to the superintendent upon request.