Nevada Revised Statutes Title 38. Public Welfare § 432.548. Division required to prescribe procedure for filing and resolving grievances against certain entities; out-of-home placement required to inform child of process for filing grievance

(a) A procedure by which a child or, if applicable, the parent or guardian of a child, may file a grievance concerning a foster care agency, an agency which provides child welfare services, an out-of-home placement, a psychiatric hospital or facility in which a child who is in the custody of an agency which provides child welfare services is placed, a division facility or any public or private institution or agency to which a child is committed by a court; and

(b) A process for resolving those grievances, which must provide for persons who are not directly responsible for the care of the child who filed or is the subject of the grievance to evaluate the grievance and, if such a person determines that the grievance is not frivolous, investigate the grievance and impose remedies. Such remedies must include, without limitation, requiring the agency or placement, facility or institution to make changes to address the grievance, or notifying a regulatory or law enforcement agency with jurisdiction over the agency, placement, facility or institution.

(a) Inform the child of the process for filing a grievance pursuant to subsection 1;

(b) Provide the child with a summary of that process; and

(c) Provide an additional written copy of the summary upon request.

(a) “Division facility” has the meaning ascribed to it in NRS 433B.070.

(b) “Foster care agency” has the meaning ascribed to it in NRS 424.0135.

(c) “Out-of-home placement” means a foster home or child care facility, as defined in NRS 432A.024, which has physical custody of a child pursuant to the order of a court.