New Jersey Statutes Title 56. Trade Names, Trade-Marks and Unfair Trade Practices 56 § 16-5

a. establish a telephone number where customers may submit complaints regarding service provided by autobus owners and operators;  and

b. initiate, investigate, attempt to resolve, and, if necessary, refer to the Attorney General any matter or complaint received concerning a violation of the Bill of Rights for Customers of Certain Autobuses established pursuant to section 6 of P.L.2013, c. 224 (C.56:16-4).  The division may conduct an investigation and may request in writing the production of documents and records as part of its investigation.  Trade secrets and proprietary business information contained in the documents or records received by the division pursuant to a written request or a subpoena shall be confidential and shall not be deemed a “government record” under section 1 of P.L.1995, c. 23 (C.47:1A-1.1 et seq.).

If the person of whom such request was made fails to produce the documents or records within 30 days after the date of the request, the division may issue and serve subpoenas to compel the production of those documents and records.  If any person refuses to comply with a subpoena issued under this section, the division may petition the Superior Court to enforce the subpoena by means of such sanctions as the court may direct.  After completion of the investigation, the division shall either: