(1) The department shall establish a tow truck complaint resolution committee, and
the attorney general shall appoint the members. Committee members serve 3-year terms, may serve more than one term, and must include:
(a) two representatives of the tow truck industry, one from the eastern half of the
state and one from the western half of the state;
(b) a representative of the commercial motor carrier industry;
(c) a member of the public;
(d) a representative of the insurance industry; and
(e) a representative of the highway patrol.
(2) The committee shall meet as often as necessary, either in person or by teleconference,
to review and resolve complaints about tow truck issues, including towing charges,
that are submitted in writing to a committee member and to review information submitted
to it as provided in this part.
(3) The department shall establish rules to govern the committee's procedure for reviewing
and resolving complaints.
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