Minnesota Statutes Utilities (Ch. 216-216H) § 216B.024. Shared-metered residential buildings; dispute resolution

A tenant disputing a bill or claiming a violation ofsection 216B.022or216B.023must first attempt to resolve the dispute or claim with the landlord. If the tenant disagrees with the landlord's proposed resolution, the landlord must notify the tenant of the tenant's right to file a complaint with the commission's consumer affairs office and provide the tenant the office's current telephone number and email address. The consumer affairs office must follow the procedures set forth insection 216B.172, subdivision 2, andMinnesota Rules, part 7829.1600, and the procedures undersection 216B.172, subdivisions 3and4, apply.