Minnesota Statutes Insurance (Ch. 59A-79a) § 62T.04. Complaint system

Accountable provider networks must establish and maintain an enrollee complaint system as required undersections 62Q.68to62Q.72or as required by a contract with a purchasing alliance. The contract must be approved by the commissioner. The accountable provider network may contract with the health care purchasing alliance or a vendor for operation of this system. The commissioner may not waive any enrollee rights relating to external review.