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Minnesota Statutes Insurance (Ch. 59A-79a) § 62Q.32. Local ombudsperson

Current as of January 01, 2025 | Updated by Findlaw Staff

County board or community health service agencies may establish an office of ombudsperson to provide a system of consumer advocacy for persons receiving health care services through a health plan company. The ombudsperson's functions may include, but are not limited to:

(1) mediation or advocacy on behalf of a person accessing the complaint and appeal procedures to ensure that necessary medical services are provided by the health plan company; and

(2) investigation of the quality of services provided to a person and determine the extent to which quality assurance mechanisms are needed or any other system change may be needed.

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Cite this article: FindLaw.com - Minnesota Statutes Insurance (Ch. 59A-79a) § 62Q.32. Local ombudsperson - last updated January 01, 2025 | https://codes.findlaw.com/mn/insurance-ch-59a-79a/mn-st-sect-62q-32/

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