Louisiana Revised Statutes Tit. 6, § 1412. Duties of student loan servicers

(1) Employ, directly or indirectly, any scheme, device, or artifice to mislead a student loan borrower.

(2) Engage in any unfair, abusive, or deceptive trade practice toward any person.

(3) Misrepresent information or omit any material information in connection with the servicing of a student education loan, including but not limited to the following:

(4) Obtain property by misrepresentation of fact or omission of material fact.

(5) Allocate a nonconforming payment in a manner other than as directed by the student loan borrower if, in writing or electronically, the student loan borrower does any of the following:

(6) Misapply or refuse to correct a misapplication of a payment from a student loan borrower.

(7) Provide inaccurate information to a consumer reporting agency or refuse to correct inaccurate information provided to a consumer reporting agency.

(8) If a student loan servicer regularly reports information to a consumer reporting agency, fail to report the favorable history of a student loan borrower to a nationally recognized consumer reporting agency at least once a year.

(9) Refuse to communicate with an authorized representative of a student loan borrower who provides a written authorization signed by the student loan borrower, except as provided for in Subsection B of this Section.

(10) Negligently make a false statement or omit a material fact in connection with any informational report filed with, or any investigation conducted by, a state or local government agency.