Louisiana Revised Statutes Tit. 48, § 2203. Audit procedures; confidentiality of records

A. For the purpose of verifying that a company is in compliance with the requirements of this Chapter, the department shall have the right to audit the records that the company is required to maintain. The audit shall be conducted using a reasonable sampling procedure agreed upon by the department and the company, and shall take place at a location agreed upon by the department and the company. Any record furnished to the department may, as appropriate, exclude information that would identify specific drivers or riders.

B. The governing body of a local governmental subdivision may request from the department a report on the results of the audit performed by the department pursuant to Subsection A of this Section.

C. In response to a specific complaint against any driver or company, the department is authorized to inspect records held by the company that are necessary to investigate and resolve the complaint. The company and department shall endeavor to have the inspection take place at a mutually agreed upon location in the state. Any record furnished to the department may exclude information that would identify specific drivers or riders, unless the identity of a driver or rider is relevant to the complaint.