Indiana Code Title 9. Motor Vehicles § 9-24-16-4.5

Sec. 4.5. (a) The bureau may adopt rules under IC 4-22-2 concerning the ability of an individual to renew an identification card issued in the form of a physical credential under section 5 of this chapter, apply for a replacement identification card issued in the form of a physical credential under section 9 of this chapter, or apply for a replacement identification card issued in the form of a physical credential under section 6 of this chapter by electronic service. If rules are adopted under this subsection, the rules must provide that an individual's renewal, amendment, or replacement of an identification card issued in the form of a physical credential by electronic service is subject to the following conditions:

(b) An individual applying for:

must apply in person if the individual is not entitled to apply by mail or by electronic service under subsection (a).