Illinois Statutes Chapter 405. Mental Health and Developmental Disabilities § 160/15. Cost analysis and sources of funding

(A) Crisis call centers.

(B) Mobile crisis response team services.

(C) Crisis receiving and stabilization centers.

(D) Follow-up and other acute behavioral health services.

(A) staffing and technological infrastructure enhancements necessary to achieve operational and clinical standards and best practices set forth by the 9-8-8 Suicide and Crisis Lifeline;

(B) the recruitment of personnel that reflect the demographics of the community served; specialized training of staff to assess and serve people experiencing mental health, substance use, and suicidal crises, including specialized training to serve at-risk communities, including culturally and linguistically competent services for LGBTQ+, racially, ethnically, and linguistically diverse communities;

(C) the need to develop staffing that is consistent with federal guidelines for mobile crisis response times, based on call volume and the geography served;

(D) the provision of call, text, and chat response; mobile crisis response; and follow-up and crisis stabilization services that are in response to the 9-8-8 Suicide and Crisis Lifeline;

(E) the costs related to developing and maintaining the physical plant, operations, and staffing of crisis receiving and stabilization centers;

(F) the provision of data, reporting, participation in evaluations, and related quality improvement activities as may be required;

(G) the administration, oversight, and evaluation of the Statewide 9-8-8 Trust Fund;

(H) the coordination with 9-1-1, emergency service providers, crisis co-responders, and other system partners, including service providers; and

(I) the development of service enhancements or targeted responses to improve outcomes and address gaps and needs.