Florida Statutes Title XXXI. Labor § 443.1113. Reemployment Assistance Claims and Benefits Information System

(a) Be accessible through the Internet on both mobile devices and personal computers.

(b) Process reemployment assistance claims.

(c) Process benefit payments.

(d) Process and manage overpayments.

(e) Perform adjudication functions.

(f) Process appeals and manage appeal hearings.

(g) Manage and process employer charging.

(a) Eliminate or automate existing paper processes and enhance any existing automated workflows in order to expedite customer transactions and eliminate redundancy.

(b) Enable and enhance online, self-service capabilities to claimant and employer information and federal and state reporting.

(c) Integrate benefit payment control with the adjudication program and collection system in order to improve the detection of fraud.

(d) Comply with all requirements established in federal and state law for reemployment assistance.

(e) Integrate with the Department of Revenue's statewide unified tax system that collects reemployment assistance taxes.

(f) Maintain interoperability with other department workforce systems.

(g) Allow for employer-assisted claims.

(a) Collection of reemployment assistance taxes.

(b) General ledger, financial management, or budgeting capabilities.

(c) Human resource planning or management capabilities.

(4)(a) The Department of Commerce shall perform an annual review of the system and identify enhancements or modernization efforts that improve the delivery of services to claimants and employers and reporting to state and federal entities. These improvements must include, but need not be limited to:

(b) The department shall seek input on recommended enhancements from, at a minimum, the following entities:

(a) A summary of maintenance, enhancement, and modernization efforts over the last fiscal year.

(b) A 3-year outlook of recommended enhancements or modernization efforts that includes projected costs and timeframes for completion.