Delaware Code Title 24. Professions and Occupations § 1224. Duties of the security alarm system user

(a) A security alarm system user shall maintain the security alarm system site and the security alarm system in a manner that will minimize or eliminate false alarms.

(b) A security alarm system user shall maintain at each security alarm system site a set of written operating instructions for each security alarm system.

(c) A security alarm system user that is using a security alarm business for monitoring shall provide that security alarm business at least 2 different telephone numbers to verify an alarm.

(d) A security alarm system user shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of a security alarm system site will sound for no longer than 10 minutes after being activated.

(e) A security alarm system user shall not use an automatic voice dialer.

(f) Violations of subsections (a), (b), (c) and (d) of this section shall result in an assessment of a civil penalty against the security alarm system user in the amount of $50.  A violation of subsection (e) of this section shall result in the assessment of a civil penalty against the security alarm system user in the amount of $100.