District of Columbia Code Division VIII. General Laws. § 50-301. a. Accessibility of digital dispatch for individuals with disabilities.

(a) By January 1, 2016, a company that provides digital dispatch shall:

(b) A company that provides digital dispatch shall not:

(b-1) A company that provides digital dispatch shall, within 180 days of April 7, 2017, provide passengers with the ability to request a wheelchair-accessible vehicle.  If the company cannot fulfill the request for a wheelchair-accessible vehicle through the company's digital dispatch, the company may refer the requestor to a company or other provider that can fulfill a request for wheelchair-accessible service.

(c) If an operator accepts a ride request through digital dispatch from a passenger with a disability who uses a mobility device, upon picking up the passenger, the operator shall stow the passenger's mobility equipment in the vehicle if the vehicle is capable of stowing the equipment.  If a passenger or operator determines that the vehicle is not capable of stowing the equipment, the company that provides digital dispatch shall not charge a trip cancellation fee or, if such fee is charged, shall provide the passenger with a refund in a timely manner.