Connecticut General Statutes Title 38A. Insurance § 38a-1060. Office of the Behavioral Health Advocate established. Duties.

(1) Assist mental and behavioral health care providers, who are licensed, certified or registered in the state, with receiving payments for claims submitted to health carriers for services provided to covered patients;

(2) Assist state residents with accessing mental and behavioral health care and related resources;

(3) Provide information to the public, agencies, legislators and others regarding the problems and concerns of mental and behavioral health care providers and patients and make recommendations for resolving such problems and concerns;

(4) Analyze and monitor the development and implementation of federal, state and local laws, regulations and policies relating to mental and behavioral health care and recommend changes as necessary;

(5) Facilitate public comment by mental and behavioral health care providers and patients on laws, regulations and policies, including, but not limited to, the policies and actions of health carriers;

(6) Coordinate services with the Healthcare Advocate to assist individuals with obtaining access to and coverage for mental and behavioral health care services and to fulfill the duties set forth in subsections (e) and (g) of section 38a-1041;

(7) Ensure that mental and behavioral health care providers and patients have timely access to the services provided by the office;

(8) Establish a toll-free number, or any other free calling option, to allow access to the services provided by the Behavioral Health Advocate;

(9) Pursue administrative remedies on behalf of and with the consent of any mental and behavioral health care providers and patients;

(10) Adopt regulations, pursuant to chapter 54,  1to carry out the provisions of this section; and

(11) Take any other actions necessary to fulfill the purposes of this section.