Connecticut General Statutes Title 19A. Public Health and Well-Being § 19a-694. Managed residential communities. Operational requirements

(1) Provide a written residency agreement to each resident in accordance with section 19a-700;

(2) Provide residents or residents' representatives advance notice of ninety days of any increase to monthly or recurring fees and disclose in writing any nonrefundable charges;

(3) Provide residents prorated or full reimbursements of certain charges if the managed residential community determines it can no longer meet the resident's needs during the first forty-five days after occupancy by the resident of the managed residential community unit, including, but not limited to, prorated first month's rent, prorated community fee, full last month's rent and full security deposit;

(4) Afford residents the ability to access services provided by an assisted living services agency. Such services shall be provided in accordance with a service plan developed in accordance with section 19a-699;

(5) Upon the request of a resident, arrange, in conjunction with the assisted living services agency, for the provision of ancillary medical services on behalf of a resident, including physician and dental services, pharmacy services, restorative physical therapies, podiatry services, hospice care and home health agency services, provided the ancillary medical services are not administered by employees of the managed residential community, unless the resident chooses to receive such services;

(6) Provide a formally established security program for the protection and safety of residents that is designed to protect residents from intruders;

(7) Afford residents the rights and privileges guaranteed under title 47a;

(8) Comply with the provisions of subsection (c) of section 19-13-D105 of the regulations of Connecticut state agencies;

(9) Assist a resident who has a long-term care insurance policy with preparing and submitting claims for benefits to the insurer, provided such resident has executed a written authorization requesting and directing the insurer to (A) disclose information to the managed residential community relevant to such resident's eligibility for an insurance benefit or payment, and (B) provide a copy of the acceptance or declination of a claim for benefits to the managed residential community at the same time such acceptance or declination is made to such resident; and

(10) Encourage and assist in the establishment of a family council in managed residential communities offering assisted living services. Such family council shall not allow a family member or friend of a resident who is not a resident of a dementia special care unit to participate in the family council without the consent of such resident.