Connecticut General Statutes Title 17B. Social Services § 17b-523b. Development of process for facilitating communication. Resident satisfaction survey

(1) Permitting residents at each facility to form a residents council;

(2) Allowing residents, including those who serve on the residents council, to serve as voting members of the provider's board of directors or other governing body if the rules applicable to such board or other governing body allow for resident membership and such board or other governing body approves such membership; and

(3) If the provider does not have a board of directors or similar governing body, or if a residents council is not established, then a provider shall seek comments from residents in advance of designing or adopting policies that affect the provider's ability to avert financial distress, as defined in section 17b-527.