Connecticut General Statutes Title 14. Motor Vehicles. Use of the Highway by Vehicles. Gasoline § 14-65h. Invoice requirements for motor vehicle repair work.  Return of replaced parts.  Penalty

(a) All work done by a motor vehicle repair shop, including sublet repair work or repair work under warranty, shall be recorded on an invoice which shall specify the name and address of the repair shop, describe all service work done and parts supplied and state the cost of such service work and parts supplied, separately itemized.  If any used parts are supplied, the invoice shall clearly state that fact.  If any component system installed is composed of new and used parts, such invoice shall clearly state that fact.  One copy of the invoice shall be given to the customer and one copy shall be retained by the motor vehicle repair shop.  Any warranty made by a repair shop with respect to any repair work performed shall be stated in writing.  If such written warranty does not include the cost of both parts and labor, it shall specifically state which is excluded from the scope of such warranty.

(b) The motor vehicle repair shop shall make available to the customer, if requested by the customer at the time written or oral authorization is provided for work to be performed, all replaced parts, components or equipment.  If the repair shop is required to return such parts, components or equipment to the manufacturer or other person under any warranty or rebuilding arrangement, the repair shop shall make them available to the customer for inspection only.

(c) Violation of any provision of this section shall be an infraction.