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Code of Federal Regulations Title 45. Public Welfare § 45.98.32 Parental complaints

Current as of January 02, 2025 | Updated by Findlaw Staff

The State shall:

(a) Establish or designate a hotline or similar reporting process for parents to submit complaints about child care providers;

(b) Maintain a record of substantiated parent complains;

(c) Make information regarding such parental complaints available to the public on request;  and

(d) The Lead Agency shall provide a detailed description in the Plan of how:

(1) Complaints are substantiated and responded to, including whether or not the State uses monitoring as part of its process for responding to complaints for both CCDF and non–CCDF providers;  and,

(2) A record of substantiated complaints is maintained and is made available.

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Cite this article: FindLaw.com - Code of Federal Regulations Title 45. Public Welfare § 45.98.32 Parental complaints - last updated January 02, 2025 | https://codes.findlaw.com/cfr/title-45-public-welfare/cfr-sect-45-98-32/

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