Code of Federal Regulations Title 20. Employees' Benefits § 20.663.100 What is the role of the adult and dislocated worker programs in the One–Stop delivery system?

(1) Core services for adults and dislocated workers must be made available in at least one comprehensive One–Stop center in each local workforce investment area. Services may also be available elsewhere, either at affiliated sites or at specialized centers. For example, specialized centers may be established to serve workers being dislocated from a particular employer or industry, or to serve residents of public housing.

(2) The One–Stop centers also make intensive services available to adults and dislocated workers, as needed, either by the One–Stop operator directly or through contracts with service providers that are approved by the Local Board.

(3) Through the One–Stop system, adults and dislocated workers needing training are provided Individual Training Accounts (ITA's) and access to lists of eligible providers and programs of training. These lists contain quality consumer information, including cost and performance information for each of the providers' programs, so that participants can make informed choices on where to use their ITA's. (ITA's are more fully discussed in subpart D of this part.)