California Code, Welfare and Institutions Code - WIC § 4728

Each regional center and the department for its state-operated facilities shall adopt procedures for granting of requests by persons authorized under Section 4726 for access to records during regular business hours, provided that access shall be granted no later than three business days following the date of receipt of the oral or written request for access.  Procedures shall include notice of the location of all records and the provision of qualified personnel to interpret records if requested.