California Code, Public Utilities Code - PUC § 8550

(a) Except as provided in subdivision (b), each utility shall, on or before March 1, 2026, automatically enroll its customers in alerts for service outages and updates.

(c) Customers shall be provided with the opportunity to opt-out of alerts for service outages and updates that the customer does not wish to receive, except for required or essential notifications.

(d) Each utility shall annually provide information on a customer's bill on how to update the customer's preferred contact method and shall allow a customer to update the customer's contact information on the utility's internet website or, if feasible, by telephone.

(e) For purposes of this section, “utility” means an electrical corporation, as defined in Section 218, a local publicly owned electric utility, as defined in Section 224.3, a gas corporation, as defined in Section 222, or a water corporation, as defined in Section 241.