Arizona Revised Statutes Title 8. Child Safety § 8-458. Inspections bureau; monitoring and evaluation; quality assurance process

A. The director shall establish an inspections bureau to do both of the following:

B. The inspections bureau shall monitor specific programs and services and shall continuously improve the practices of the department. Monitoring and evaluation:

C. The inspections bureau shall issue a report that clearly states the justification for any proposed change in a standardized hotline assessment tool that is not a result of legislative action or an adopted administrative rule. The inspections bureau shall submit this report to the joint legislative oversight committee on the department of child safety established by § 41-1292 at least thirty days before the proposed change in a standardized hotline assessment tool is implemented.

D. The department shall establish a quality assurance process and methodology by which data-based decisions are made. This process must include consistently measuring process outcomes and examining current practices through quality assurance activities. The department shall use this quality assurance data to establish appropriate programs and improve practices within the department.

E. If possible, the inspections bureau shall attempt to correct the problems at the immediate level by coaching, mentoring and teaching employees who are present during the inspection.

F. The inspections bureau shall have access to all records and information of the department necessary to carry out this section.