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Arkansas Code Title 23. Public Utilities and Regulated Industries § 23-99-410. Grievance procedures

Current as of March 28, 2024 | Updated by Findlaw Staff

(a) A healthcare insurer issuing or delivering a managed care plan shall establish for those managed care plans a grievance procedure which provides covered persons with a prompt and meaningful review on the issue of denial, in whole or in part, of a healthcare treatment or service.

(b)(1) The covered person shall be provided prompt notice in writing of the outcome of the grievance procedure.

(2) In the event the outcome is adverse to the covered person, the notice shall include specific findings related to the grievance.

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Cite this article: FindLaw.com - Arkansas Code Title 23. Public Utilities and Regulated Industries § 23-99-410. Grievance procedures - last updated March 28, 2024 | https://codes.findlaw.com/ar/title-23-public-utilities-and-regulated-industries/ar-code-sect-23-99-410/

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