Arkansas Code Title 23. Public Utilities and Regulated Industries § 23-99-1603. Electronic access to medical records sufficient

(a) A healthcare provider that provides healthcare services to an enrollee may grant electronic access to the healthcare provider's medical records system to a healthcare payor or the healthcare payor's authorized designee:

(b) A healthcare provider is not required to provide electronic access to medical records to a healthcare payor or the healthcare payor's authorized designee.

(c) For the purposes of subdivision (a)(2) of this section, a healthcare payor shall not require a healthcare provider to submit any paper, facsimile, email, or other type of requested format of medical records if the healthcare payor or the healthcare payor's authorized designee has been granted electronic access to the healthcare provider's medical records unless the medical records sought are not available or accessible electronically.

(d) If there is a dispute over access to medical records between a healthcare payor and a healthcare provider, then the offer of electronic access to medical records by the healthcare provider shall be deemed to satisfy any request made by the healthcare payor.

(e) The initial grant of electronic access to a healthcare provider's medical records system under this subchapter does not initiate any timelines associated with reviewing medical records.